Keywords: patient experience, Press Ganey, patient satisfaction, coordinated care, implementation, teamwork

Keywords: design, implementation, healthcare, human-centered design, preventative medicine, payment models

Keywords: behavioral science, decision-making, empathy, changing behaviors, management

Keywords: negotiations, BATNA, behavioral science, anchoring, integrative negotiation

Keywords: leadership; career development; business; medicine; medical education; education

Keywords: networking; referrals; business; practice-building; career development

Keywords: e-commerce; revenue stream; practice; online; customer; insurance; business; medicine